Charleston South Carolina

Jantzen Lock & Safe Co

276 Meeting St, Charleston, SC 29401, USA

About Jantzen Lock & Safe Co

4.4 / 5

from reviews

    chrystine Zweibel
    -
    April 20, 2024

    I prefer to write positive reviews (and do so often ) but this needs to be shared. I needed to have a pin (threaded screw) which allowed an interior door to be locked, removed from one interior door to another. It literally took maybe 4 minutes. Jantzen is located no more than 4 -5 blocks from my home. The charge: $165.00 !!!!!!!! If ever there was a time to say, "No charge" , this was definitely it. I was prepared to pay something.....and would have added a hefty tip. The screw was mine and no tools were needed and was such that my 10 yr old grandson could have done this. I am happy to pay for services but this was beyond the pale and a black eye for customer service. Sometimes a gracious accommodation goes a long way for company praise and recommendation.

    Stacey Kaminsky
    -
    June 07, 2024

    Wonderful service! Owners were kind and helpful. Made two New Yorkers very happy

    suzanne holmes
    -
    April 26, 2024

    The key to my Grandmother clock's cabinet was lost, which meant I couldn't get in to wind it. The first company I called blew me off and never called. The second company set a kid who thought he could get it open with a hammer! Sent him packing! Because Jentzen is so busy, it took a while, but he showed when he said he would and left me with a new key! Jentzen is not the cheapest, but you get what you pay for. I will never call anyone else!

    F M
    -
    April 12, 2024

    I’ve used Jantzen a couple of times. They’re great. Same day service, service with a smile and quality work. Thanks for making my life easy.

    Peter Rupp
    -
    June 15, 2017

    The best locksmith in town! Super friendly and very knowledgeable. They were able to make copies of my 1989 Land Rover Defender ignition key & fuel cap key. The keys were made in England and another locksmith said he couldn't do it. I have been coming here for years because of the great service and ability to always make key copies.

    Jantzen Lock & Safe Co

    Our Address

    276 Meeting St, Charleston, SC 29401, USA