Edited in response to company’s “comment” on here: Truly insane that yall are STILL choosing to blatantly lie. Did you forget that we were shown and emailed all your pictures too?? Y’all are diabolical. I don’t think leaving a snarky comment on every poor review you receive is helping your case. The awful reputation you’ve earned in Charleston speaks volumes. Maybe spend some of your time changing how you run your dirty business?
Original Review: Employees were rude and combative from the start. This tow company did not follow municode. There was not proper signage, and the one sign they did have (on the ground) was completely obstructed by a large recycling bin. We wouldn’t have parked there if we knew it wasn’t public parking. We parked thinking we were all good because parking is free on Sundays and we looked for signs.
Front desk guy and tow truck driver said it was “our problem” that the sign was obstructed. I was parked for less than 30 mins so the tow guy was still driving away with my car when I called and told him the sign was obstructed by a recycling bin. He acknowledged that it was obstructed (meaning he knowingly drove off with the sign still blocked by the bin) and said it wasn’t his problem. So shady. In addition, according to municode “Sec. 19-399. - Towing from private property”, the tow company must report the tow to the police within 30 mins. We called Charleston county police department (within an hour of the tow) and they said they did not have a report from CBR about my vehicle.
When we were waiting at the tow company office, another person told us this was the second time CBR has improperly towed her car from her own apartment lot. What a joke of a business.
They’ll figure out any sneaky way to take your money. Wouldn’t be surprised if they’re the ones that set the bin there. If they’re going to be so quick to blame drivers for “doing the wrong thing” they should hold themselves to the same standard.
Gyurcsanszky
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March 20, 2025
Very courteous service. They were very understanding that my vehicle was in an accident and was under my insurance. It was towed with care from private property to keep it safe until I was able to have it towed to the collision repair shop. They took excellent care of my car while it was on their lot. Thank you everyone at CBR Towing.
Tammy C Walker
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March 31, 2025
MUSC for testing & hospital stay. Had to get piercings removed & parked in a gravel lot & few building down. There was NO SIGN saying it was a private lot. There was a sign that illegally parked/abandoned cars would be towed by CBR. I thought it meant like don’t double park or leave your vehicle a long time. I was there about an hr & came back to find my car gone. I honestly was so confused I just walked around in circles saying, “I don’t understand. Where’s my car?” I called the # on the sign bc I didn’t even know the address where I parked to call police that my car was stolen. The lady told me they had my car. I said there was no sign saying it was a private lot. She said there didn’t have to be as long as their tow sign was there. I said but it doesn’t say private or reserved. We don’t live here, & had no idea this was private parking. I asked what am I supposed to do bc we had less than 10 min to get to the hospital. They said call an Uber. We did, but no one showed. We had to walk the rest of the way to the hospital, got there 30 minutes late, & MUSC canceled one of the tests we were supposed to have. We drove 3 hours for this testing, paid for an AirBnB, & now have a $200 tow bill. And I haven’t been able to get my car bc we’re still at the hospital. I bet the bill is going up as we speak. And no one at CBR nor MUSC has been sympathetic or offered to help in this situation.
solandra jones
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April 11, 2025
There was a situation with one of your workers. He gave a card with the name “Ron Black” on it I’m not sure if that is his name for sure . But he did not have permission to tow my car , he lied and said he was paged by the property manager to come out here to tow my car. I explained to him there was already an agreement and email sent out to let the property manager know I brought a car cash on Saturday. Which I wouldn’t be able to register my car until Monday due to me getting it on the weekend. I told him that situation when I showed him proof of me just buying the car and email sent to the property management. My car wasn’t even parked for 2hours. He said he had to call his manager and to see if I could call the property manager . He then said his manager said he won’t be able to leave the car without a $200 drop fee unless we contact the manager(which I already told/showed him everything). (He was already acting off) We agreed if I didn’t get the manager on the phone we will pay the $200. As I’m calling the property manager I’m standing by the car and not even a minute went by he instantly takes off full speed with my vehicle so recklessly. He pulled off so fast my car was rocking side to side and the front of my car had like sounds of scraping the ground ( he did not hook up the car properly because he was too busy looking for the phone he lost). He was basically stealing at that point because he never notified anyone or was notified by property management to do this ( he lied and said he knew about this car more than 3+hours and we wasn’t even there for even more than 2hours) . The property knew this situation with my car and tag situation because they were notified . This worker did not follow protocol. Due to him being reckless the bottom of my car is damaged and has a leak (due to car rocking there is oil all over the engine and small areas causing it too smoke)and is now pulling to the side . I am asking nicely for a refund and repair to my vehicle. I already have documentation.
Bottom line he did not have to take off like that , he could’ve explained that he could not wait and we would’ve paid the fee off top. (I don’t understand why he took off like that it was very unnecessary)
The property manager called yesterday explaining she did not give permission or was notified about this vehicle to take this action. I know there are group chats / alerts. involved he could’ve reached out his self and handled it better.
I called and left multiple emails still no response. I want a refund you did not have permission to take my vehicle
Julian Ruiz
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March 21, 2025
Cbr towing towed my car, never updated it in the Charlston county tow system to the point I had to call and report my car stolen they said that they towed my car because my new decal had not arrived in the mail yet and I would have to have a receipt posted in my front windshield. But all receipts for car taxes are sent through email and not everyone has a printer nor was I notified by my front desk that this has to be done in order for me to not have my car towed. I brought my receipt for the payment to their office and still had to pay 185$ to get my vehicle back. They won’t take a debit card but will take cash app? Sounds like a full scam company to me.
Edit to review, I asked the general manager about having to have a receipt on my dash he told me that we never signed a paperwork stating that we would have to do anything like that. He also stated that they shouldn’t have been towing from that location without management approval. So now I am filing a civil lawsuit against CBR towing who no one at their location will give me any names of management nor the owners name of the company she just kept stating that their names are CBR. What they are doing if finding nice cars and finding any reason to tow them. If the owner reads this it would be smart for your to give me a number to call you because this is about to cost you way more than $185.00 from that your employees are going to cost you.
Re. Good job MR.Black your all over the web soooooo famous
Our Address
6808 Ward Ave, North Charleston, SC 29406, USA
Claim Listing: CBR Towing LLC
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Edited in response to company’s “comment” on here: Truly insane that yall are STILL choosing to blatantly lie. Did you forget that we were shown and emailed all your pictures too?? Y’all are diabolical. I don’t think leaving a snarky comment on every poor review you receive is helping your case. The awful reputation you’ve earned in Charleston speaks volumes. Maybe spend some of your time changing how you run your dirty business? Original Review: Employees were rude and combative from the start. This tow company did not follow municode. There was not proper signage, and the one sign they did have (on the ground) was completely obstructed by a large recycling bin. We wouldn’t have parked there if we knew it wasn’t public parking. We parked thinking we were all good because parking is free on Sundays and we looked for signs. Front desk guy and tow truck driver said it was “our problem” that the sign was obstructed. I was parked for less than 30 mins so the tow guy was still driving away with my car when I called and told him the sign was obstructed by a recycling bin. He acknowledged that it was obstructed (meaning he knowingly drove off with the sign still blocked by the bin) and said it wasn’t his problem. So shady. In addition, according to municode “Sec. 19-399. - Towing from private property”, the tow company must report the tow to the police within 30 mins. We called Charleston county police department (within an hour of the tow) and they said they did not have a report from CBR about my vehicle. When we were waiting at the tow company office, another person told us this was the second time CBR has improperly towed her car from her own apartment lot. What a joke of a business. They’ll figure out any sneaky way to take your money. Wouldn’t be surprised if they’re the ones that set the bin there. If they’re going to be so quick to blame drivers for “doing the wrong thing” they should hold themselves to the same standard.
Very courteous service. They were very understanding that my vehicle was in an accident and was under my insurance. It was towed with care from private property to keep it safe until I was able to have it towed to the collision repair shop. They took excellent care of my car while it was on their lot. Thank you everyone at CBR Towing.
MUSC for testing & hospital stay. Had to get piercings removed & parked in a gravel lot & few building down. There was NO SIGN saying it was a private lot. There was a sign that illegally parked/abandoned cars would be towed by CBR. I thought it meant like don’t double park or leave your vehicle a long time. I was there about an hr & came back to find my car gone. I honestly was so confused I just walked around in circles saying, “I don’t understand. Where’s my car?” I called the # on the sign bc I didn’t even know the address where I parked to call police that my car was stolen. The lady told me they had my car. I said there was no sign saying it was a private lot. She said there didn’t have to be as long as their tow sign was there. I said but it doesn’t say private or reserved. We don’t live here, & had no idea this was private parking. I asked what am I supposed to do bc we had less than 10 min to get to the hospital. They said call an Uber. We did, but no one showed. We had to walk the rest of the way to the hospital, got there 30 minutes late, & MUSC canceled one of the tests we were supposed to have. We drove 3 hours for this testing, paid for an AirBnB, & now have a $200 tow bill. And I haven’t been able to get my car bc we’re still at the hospital. I bet the bill is going up as we speak. And no one at CBR nor MUSC has been sympathetic or offered to help in this situation.
There was a situation with one of your workers. He gave a card with the name “Ron Black” on it I’m not sure if that is his name for sure . But he did not have permission to tow my car , he lied and said he was paged by the property manager to come out here to tow my car. I explained to him there was already an agreement and email sent out to let the property manager know I brought a car cash on Saturday. Which I wouldn’t be able to register my car until Monday due to me getting it on the weekend. I told him that situation when I showed him proof of me just buying the car and email sent to the property management. My car wasn’t even parked for 2hours. He said he had to call his manager and to see if I could call the property manager . He then said his manager said he won’t be able to leave the car without a $200 drop fee unless we contact the manager(which I already told/showed him everything). (He was already acting off) We agreed if I didn’t get the manager on the phone we will pay the $200. As I’m calling the property manager I’m standing by the car and not even a minute went by he instantly takes off full speed with my vehicle so recklessly. He pulled off so fast my car was rocking side to side and the front of my car had like sounds of scraping the ground ( he did not hook up the car properly because he was too busy looking for the phone he lost). He was basically stealing at that point because he never notified anyone or was notified by property management to do this ( he lied and said he knew about this car more than 3+hours and we wasn’t even there for even more than 2hours) . The property knew this situation with my car and tag situation because they were notified . This worker did not follow protocol. Due to him being reckless the bottom of my car is damaged and has a leak (due to car rocking there is oil all over the engine and small areas causing it too smoke)and is now pulling to the side . I am asking nicely for a refund and repair to my vehicle. I already have documentation. Bottom line he did not have to take off like that , he could’ve explained that he could not wait and we would’ve paid the fee off top. (I don’t understand why he took off like that it was very unnecessary) The property manager called yesterday explaining she did not give permission or was notified about this vehicle to take this action. I know there are group chats / alerts. involved he could’ve reached out his self and handled it better. I called and left multiple emails still no response. I want a refund you did not have permission to take my vehicle
Cbr towing towed my car, never updated it in the Charlston county tow system to the point I had to call and report my car stolen they said that they towed my car because my new decal had not arrived in the mail yet and I would have to have a receipt posted in my front windshield. But all receipts for car taxes are sent through email and not everyone has a printer nor was I notified by my front desk that this has to be done in order for me to not have my car towed. I brought my receipt for the payment to their office and still had to pay 185$ to get my vehicle back. They won’t take a debit card but will take cash app? Sounds like a full scam company to me. Edit to review, I asked the general manager about having to have a receipt on my dash he told me that we never signed a paperwork stating that we would have to do anything like that. He also stated that they shouldn’t have been towing from that location without management approval. So now I am filing a civil lawsuit against CBR towing who no one at their location will give me any names of management nor the owners name of the company she just kept stating that their names are CBR. What they are doing if finding nice cars and finding any reason to tow them. If the owner reads this it would be smart for your to give me a number to call you because this is about to cost you way more than $185.00 from that your employees are going to cost you. Re. Good job MR.Black your all over the web soooooo famous